TERMS & CONDITIONS

Booking and deposit

Bookings will be held provisionally for 14 days. When we receive a deposit of 25 per cent of the total booking amount  your booking will be secured.
If you cancel, your deposit is fully refundable up to 42 days before arrival. If you cancel 41 days or less before arrival there is the deposit will not be refunded.

Payment of balance

When you arrive we’ll give you an invoice. We’d greatly appreciate full payment from you during the first day of your stay with us.
We accept sterling, euros, US dollars and Egyptian pounds.

Please note: WE DO NOT ACCEPT CREDIT CARDS. ATMs are available in Dahab if you need to withdraw money from your account.

Cleaning

If you want your accommodation cleaned during your stay there is an extra charge.

Children

Children under five years stay free of charge when using existing beds.
Cots are available but please book in advance.

Smoking

All accommodation is non-smoking. If you want to smoke, please do so on the balconies, patios and round the pool. An extra cleaning charge will be applied if you smoke in your accommodation.

The pool

Children MUST be accompanied by an adult at all times. Please note our studios are right next to the pool. Please drink from plastic glasses and cans round the pool and if you  break a glass round the pool, tell us. As a kindness to other guests please don’t use the pool after 10pm. There is no life guard, so stay safe.

Safety and security

Please look after your valuables and use the safe in your accommodation. If you need to make a police report to help with holiday insurance claims please let us know. We advise that you use only our trusted taxi drivers.

…and finally, our toilet policy

Because of Dahab’s sewage system… please don’t put loo paper in the toilet but instead use the bin provided. Or bring quick dissolve loo paper with you. This is unavailable in Egypt. Search online for suppliers.